By Lauraann Wood (November 2, 2021, 8:11 p.m. EDT) – GrubHub and DoorDash have slammed the city of Chicago in lawsuits claiming delivery services use various deceptive practices to trick customers into paying higher prices, claiming that the city’s consumer protection claims should be dismissed because they are baseless, contradictory and poorly argued.
Delivery services argued in separate oral argument on Friday that far from preying on restaurants and consumers, they have transparently described their terms of service in their agreements and have served as lifelines for thousands of people who have sought to safely deliver and eat meals throughout the COVID-19 pandemic. In addition to ignoring their important contributions to the community, the Chicago claims fail because they are being inappropriately argued under …
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